Shipping Policies

We primarily ship with UPS to our Canadian and American customers for all online orders.

Please allow for up to 7 business days to process your order.

The carrier’s tracking number will be provided by us as soon as your unit is sent on its way.  

for any additional question regarding shipping, please contact us at info@nutritower.com

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Return Policy

We are happy to offer our customers a no-questions-asked 30-day return policy on all orders of the Nutritower indoor gardening system, subject to shipping charges for the return of merchandise.

If you would like to inquire about a return or refund, please contact us at info@nutritower.com or call us at 1-800-721-8419 and it will be our pleasure to assist you.

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Shipping

While we make every reasonable effort to deliver items to you as quickly as possible, there may be delivery delays that are beyond our control. We will attempt to notify you if delivery is delayed, where possible. We reserve the right, at our sole discretion, not to ship to certain addresses.

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Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Log files

We use IP addresses (Internet Protocol) to analyze trends, manage the Web site, follow the navigation of users on the Web site and gather global demographics. IP addresses do not in any way give access to nominative information.